International Strategies and Concepts
About the founder
CREATING CUSTOMER EXPERIENCE WITH YOU
"Over the years, I have learned that customers create a bond with companies and brands by way of being treated and the distinctive feelings ignited within them. I provide you with the professional tool kit to create those feelings and memories that we call: Customer Experience" - Nicholas Chan
High-End Customer Service Training - Retail Sales - B2B Training - Personal Development
CEOs and managers will take their companies to the next level, by applying the high-end training and established resources.
Profit from 20 years of expertise in the topics of communication, sales, customer service, and personal development.
From Hong Kong Kong to Austria, Nicholas incorporated skills and experience from various industries.
Consulting and cooperating with top leaders in the industry. Deluxe Institute stays up-to-date for you giving you the edge.
BOOK A ZOOM CALL
(Decision-makers only)
International Experience
Business developer at numerous trade fairs and networking events in Hong Kong and Austria. Meeting hundreds of CEOs, companies and business people from all around the world.
Luxury Sales and Service
Knowledgeable and experienced in the Luxury Retail Sales with High-End Watches and Jewellery. Especially providing service to High Networth Individuals.
Training on-site
Training and speaking at companies, conferences, and universities about customer experience, customer service, professional image and appearance, and business professionalism.